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Importance of Quality Control Processes of Commercial Contractors : Inspect it Now or Fix it Later

A quality control (QC) program can help drive the success of construction projects by ensuring contract and safety requirements are met—and work is done right the first time. For general contractors tasked with QC responsibilities, this means making sure the project is built to plan, specifications, industry and safety standards, and requirements set by the architect, engineer, and owner


Typically part of a project-specific Quality Assurance and Quality Control (QA/QC) plan, QC relies heavily on inspections during all phases of construction. When superintendents, project managers, and/or dedicated QC staff follow a rigorous field inspection schedule and daily safety checks, they can identify problems and take measures to correct any oversights before they lead to more expensive—or dangerous—issues.


Whereas a QA plan is part of early-stage project planning to lay the groundwork and formulate processes that will lead to the best outcomes, QC activities occur throughout the project to determine whether the results of completed work meet criteria outlined in the QA plan. In addition to inspections of all types, QC includes conducting audits—based on metrics that have been established early in the project’s front-end planning—to aggressively benchmark quality throughout construction. Maintaining an ongoing list of corrective items that must be accomplished before the responsible subcontractor is paid or leaves the job is also essential. It all boils down to identifying issues as they happen, and addressing them before they become bigger problems that could impact the project deadline and budget, your reputation, and— most importantly—the safety of job site workers and end users.


Quality Control involves many different stakeholders and Inspections. Below are some of the following:


City Building Inspectors

Building inspectors must examine a variety of construction details and assess them for compliance with local and national building codes, zoning laws, and contract specifications.


Commercial Contractors

Commercial construction inspections must be undertaken for all building systems (foundation work, framing, mechanical systems, roofing, plumbing, electrical, etc.) and be performed at multiple stages of building completion


Third-party Inspectors: ( Soil Testing, Waterproofing, ADA, etc)

Third-party Inspector responsibilities can range from materials and soil testing to regional issues of concern, owner requirements, material manufacturer recommendations, ADA Compliance.